THE MANEKI

POLICY

Privacy Policy

Effective Date: April 17, 2026
Last Updated: April 17, 2026

Overview

THE MANEKI ("THE MANEKI," "we," "us," or "our") operates this store and website, including all information, tools, and services available from this site (collectively, the "Services"), to provide you with a curated shopping experience.

Our store is hosted on Shopify Inc., which provides the e-commerce platform that enables us to sell our products and services.

This Privacy Policy explains:

  • How we collect, use, and disclose your personal information
  • Your rights and choices regarding that information

In case of conflict with our Terms of Service, this Privacy Policy governs personal information handling.

By using the Services, you agree to this Privacy Policy.

1. Personal Information We Collect

We collect information that can identify or relate to you ("Personal Information"), including:

Categories of Data

  • Identifiers
    Name, shipping/billing address, phone number, email
  • Financial Information
    Payment details (processed securely via Shopify Payments or third parties; full card numbers are not stored)
  • Account Information
    Username, hashed password, security questions
  • Commercial Information
    Purchase history, cart activity, returns, exchanges
  • Communication Data
    Customer support messages, reviews, survey responses
  • Device & Usage Information
    IP address, browser, OS, pages viewed, time spent, clickstream data
  • Marketing Data
    Email opens, clicks, ad engagement
  • Inferences
    Preferences and interests derived from your activity

⚠️ We do not knowingly collect sensitive personal data (e.g., health, biometric, religion, etc.)

Sources of Data

We collect information from:

  • You directly (orders, forms, account creation)
  • Automatically (cookies, tracking tech)
  • Third parties (Shopify, payment processors, shipping providers, ad partners)

2. How We Use Your Information

We use your data to:

Core Uses

  • Provide and improve services
  • Process orders and payments
  • Manage accounts and support

Marketing & Ads

  • Send emails/SMS (with consent)
  • Run ads (Meta, Google, TikTok, etc.)
  • Retarget and measure performance

Analytics

  • Understand user behavior
  • Improve UX and functionality

Security

  • Prevent fraud
  • Verify accounts

Legal & Business

  • Comply with laws
  • Internal reporting, audits

We do not use your data for unrelated purposes without notice.

3. How We Share Information

We may share data with:

Service Providers

  • Shopify, Stripe, PayPal
  • Shipping/logistics partners
  • Email tools (Klaviyo, Mailchimp)
  • Analytics (Google Analytics)

Advertising Partners

  • Meta (Facebook/Instagram)
  • Google Ads
  • TikTok, Pinterest

Others

  • Legal authorities
  • Professional advisors
  • Business transfers (merger, acquisition, etc.)

❗ We do not sell data for money, but some ad practices may be considered “sharing” under certain laws.

4. Cookies & Tracking Technologies

We use cookies and similar tools:

Types

  • Essential – site functionality
  • Analytics – usage insights
  • Functionality – preferences
  • Advertising – targeted ads

Managing Cookies

You can:

We also honor Global Privacy Control (GPC) signals.

5. U.S. Privacy Rights

For residents of California and similar states:

Your Rights

  • Access your data
  • Delete your data
  • Correct inaccuracies
  • Data portability
  • Opt-out of data sharing/ads
  • Non-discrimination
  • Appeal denied requests

How to Opt Out

  • Click "Do Not Sell or Share My Personal Information"
  • Email: privacy@plnx.co.jp
  • Use GPC signal

Requests

Submit requests via email.
We respond within ~45 days (extendable).

6. International Transfers

Your data may be processed in:

  • United States
  • Canada
  • Japan
  • Other jurisdictions

We apply safeguards for international transfers.

7. Data Retention

Typical retention periods:

Data Type Retention
Orders 7 years
Accounts Active + ~3 years
Marketing Until unsubscribe
Support Up to 3 years
Analytics Up to 26 months

We delete or anonymize data when no longer needed.

8. Security

We use:

  • Encryption (TLS)
  • Access controls
  • PCI-compliant payment systems

⚠️ No system is 100% secure.

9. Children’s Privacy

  • Not intended for users under 16
  • We delete data if collected unintentionally

Parents may contact: privacy@plnx.co.jp

10. Third-Party Links

We are not responsible for third-party privacy practices.
Please review their policies separately.

11. Contact Us

Privacy Email: privacy@plnx.co.jp
General Email: contact@plnx.co.jp

Address:


THE MANEKI
Marutake Bldg. 6F, 3-1-36 Minami-Aoyama
Minato-ku, Tokyo 107-0062
Japan

12. Policy Updates

We may update this policy.
Changes will be reflected in the Effective Date.

Continued use = acceptance of updates.



Privacy Policy (Canada)

Effective Date: April 17, 2026
Last Updated: April 17, 2026

Overview

THE MANEKI ("we," "us," or "our") is committed to protecting your personal information.

Our store is hosted on Shopify Inc., which provides the e-commerce platform (the "Services").

This Privacy Policy explains:

  • What personal information we collect
  • How we use and share it
  • Your rights under Canadian law

This Policy complies with:

  • PIPEDA
  • CASL
  • Provincial laws (Quebec Law 25, BC PIPA, Alberta PIPA)

By using the Services, you agree to this Privacy Policy.

1. Meaningful Consent

We obtain consent appropriate to the sensitivity of your information.

Types of Consent

  • Express consent
    Required for marketing (CASL) and sensitive data
  • Implied consent
    For necessary services (e.g., shipping address for orders)

Withdrawing Consent

You may withdraw consent at any time:

  • Click "unsubscribe" in emails
  • Reply STOP to SMS
  • Contact our Privacy Officer

⚠️ Withdrawal may limit our ability to provide services

2. Personal Information We Collect

Categories

  • Contact Information
    Name, email, phone, address
  • Payment Information
    Processed securely via Shopify / Stripe / PayPal
  • Account Data
    Username, hashed password, preferences
  • Commercial Data
    Orders, cart activity, returns
  • Communications
    Support messages, reviews, surveys
  • Device & Usage Data
    IP, browser, OS, pages visited
  • Marketing Data
    Email opens, clicks, ad interactions

⚠️ We do not knowingly collect sensitive data (e.g., health, biometrics)

Sources

We collect data from:

  • You directly
  • Automatic tracking (cookies)
  • Third parties (Shopify, payment providers, etc.)

3. Purpose of Use

We use your data to:

  • Process orders and payments
  • Manage accounts
  • Provide customer support
  • Send marketing (with consent)
  • Deliver targeted ads
  • Improve services and analytics
  • Prevent fraud and ensure security
  • Comply with legal obligations

4. Cookies & Online Advertising

We use cookies and similar technologies:

Types

  • Essential – site functionality
  • Analytics – usage tracking
  • Functionality – preferences
  • Advertising – targeted ads

Tools Used

  • Meta Pixel
  • Google Ads
  • TikTok Pixel
  • Pinterest Tag

Managing Cookies

You can:

⚠️ Some features may not work if cookies are disabled

Quebec (Law 25)

  • Tracking is disabled by default
  • Activated only with user consent

5. Disclosure of Information

We may share data with:

Service Providers

  • Shopify
  • Stripe / PayPal
  • Shipping providers
  • Email/SMS tools
  • Analytics services

Advertising Partners

  • Meta, Google, TikTok, Pinterest

Other Parties

  • Legal authorities
  • Professional advisors
  • Business transfers

❗ We do not sell personal information

6. International Transfers

Your data may be processed in:

  • Japan (company HQ)
  • USA / Canada / EU (Shopify & partners)

Important

Foreign laws may allow access by authorities.

We use safeguards such as:

  • Data processing agreements
  • Trusted providers

Quebec Requirement

We conduct Privacy Impact Assessments (PIA) before cross-border transfers.

7. Your Rights

You have the right to:

  • Access your data
  • Correct inaccuracies
  • Delete / De-index (Quebec)
  • Data portability (Quebec)
  • Withdraw consent
  • Request human review (automated decisions)
  • File complaints

Request Process

  • Contact Privacy Officer
  • Identity verification required
  • Response within 30 days

8. Marketing & CASL

We comply with CASL:

  • Consent required for marketing
  • Every message includes:
    • Identification
    • Contact info
    • Unsubscribe option

Unsubscribe anytime.

9. Children’s Privacy

  • Not intended for minors
  • No collection under 14 (Quebec standard) without consent

We delete such data if discovered.

10. Security

We use:

  • TLS encryption
  • Access controls
  • PCI-DSS payment security
  • Monitoring and audits

Breach Notification

If a breach poses risk:

  • We notify regulators
  • We notify affected users

11. Data Retention

Data Type Retention
Orders 6–7 years
Accounts Active + up to 3 years
Marketing Until unsubscribe
Support Up to 3 years
Analytics Up to 26 months

We securely delete or anonymize data when no longer needed.

12. Contact (Privacy Officer)

Privacy Officer — THE MANEKI

Address:


Marutake Bldg. 6F
3-1-36 Minami-Aoyama
Minato-ku, Tokyo 107-0062
Japan

Regulators

13. Third-Party Links

We are not responsible for third-party privacy practices.
Please review their policies separately.

14. Policy Updates

We may update this Policy.

Changes will be reflected in the Effective Date.

Continued use = acceptance of updates.